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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Navigator products

The group "New Technologies" offers for review the products of the plant Navigator: lED, fluorescent, halogen, bactericidal lamps, incandescent lamps; LED strips for 12V and 220V, interior and outdoor garlands; lamps and spotlights; lanterns, batteries, batteries, chargers; transformers, voltage stabilizers, power supplies, controllers for RGB, motion sensors, video peephole; LED, fluorescent, halogen, bactericidal lamps, incandescent lamps; electrical tools, personal protective equipment; extension cords and adapters; devices for smart home and others .
  • Lamps Navigator
    Lamps
    NLL-A, F, R, DIMM, 3COLOR, G, CL, etc.
  • LED strips and garlands Navigator
    LED strips and garlands
    NLS PIRMLD, 12V, 2835ST, 335, 2835, etc.
  • Fixtures Navigator
    Fixtures
    NLP-R1, S1, RC2, RW1, SW1, R3, R2, etc.
  • Flashlights and batteries Navigator
    Flashlights and batteries
    NPT-CP02, CP03, W09, CP19, CP20, etc.
  • Electronic devices Navigator
    Electronic devices
    NVR RF1, ND-E, ND-P-IP20, ND-P-IP67, etc.
  • Goods for electrical installation Navigator
    Goods for electrical installation
    NTB-I01-3P-IP68, 5P, NTB-I02-3P-IP68, etc.
  • Electrical extension cords Navigator
    Electrical extension cords
    NPE-USB01, 02, 03, NPE-S X, ESC, E, etc.
  • Smart Home Navigator
    Smart Home
    NSH-CAM-01, NSH-ST-01, NSH-PE-01, etc.

NEW TECHNOLOGIES GROUP

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